Privacy Policy
We, at Digitup Solutions Private Limited (“We/Our/Us”) are committed to protect Our customers/users’ (“User/You/Your”) personal information (“Personal Information”) and shall strive to maintain the privacy of Your Personal Information (as described later). This Policy describes the treatment of Your Personal Information for facilitating various services (“Services”) provided by us or through our website/application (“Platform”).
By accessing or using Our Platform, You acknowledge that You have read, understood, and agree to the collection, usage, process storage and disclosure of Your Personal Information as mentioned in this Policy.
WHAT PERSONAL INFORMATION DO WE COLLECT We collect following Personal Information to provider our Services, and enhance Your experience and promote products, services, and offers that we deem relevant to your interests and/or beneficial to You (“Purpose”).:
Personal Information: Name, email, phone number, address, age, gender, and payment details for transactions.
Identification Data: Government IDs (e.g., Aadhaar, PAN) for identity verification.
Technical & Usage Data: Device information, IP address, browsing history, search activity, and location to improve User experience.
Authentication Data: Username, password, OTP, and CAPTCHA to verify identity.
Financial Information: Bank details like account number, IFSC, and credit card details.
User Content: Posts, comments, and media shared on the Platform to ensure functionality and safety.
Additional Data: Location data (with consent) for location-based Services and other permissions for specific features (e.g., camera or contacts).
HOW WE COLLECT YOUR PERSONAL INFORMATION For the abovementioned Purpose, We may collect Your Personal Information through following means :
Information You Provide Directly or Voluntarily: We collect Personal Information when You register for Services, make transactions for availing those Services, complete surveys, or opt to receive communications from Us, including promotional offers. Additionally, We may gather Personal Information from any correspondence, feedback, or communication that You send Us, which may include Your Personal Information . In case You choose to not share certain information, We may be unable to provide You with all the Services that You may require.
Information We Collect Automatically: We collect information about Your interactions through Our Platform and the devices You use to access it. This includes information such as Your IP address, operating system, browser details, device information, and language settings. We use this information to improve our Services including content, navigation, and performance of Our Platform. Additionally, We use cookies, pixels, and similar technologies in line with Your browser settings to collect this information. This information helps Us measure site usage, enhance security, and optimize the User experience.
Information We Get from Other Sources: Sometimes, We collect information about You from third-party sources, including but not limited to social media platforms, marketing & advertising vendors, analytics providers which We process according to this Policy.
SHARING OF YOUR PERSONAL INFORMATION By providing Your explicit consent and agreeing to this Policy, You allow Us to use and share Your Personal Information for the purposes outlined herein :
Internal Use: Sharing information with affiliated companies, service providers, or third-party apps integrated with our Platform for operational purposes.
Compliance: Sharing information with government authorities, courts, law enforcement agencies, or other public authorities as required by law or legal directions to meet legal obligations.
Third-Party Sharing: We may share Your information with third parties for conducting surveys, offering promotional offers, or to comply with legal requirements, including measuring Your experience with our Services.
STORAGE OF PERSONAL INFORMATION: Personal Information collected under this Policy is stored in compliance to the applicable laws. While We endeavour to always protect Your Personal Information against unauthorized access, use, modification, and disclosure, due to the inherent nature of the internet, We cannot guarantee will be safe and secure from intrusion by others.
RIGHT TO ACCESS, UPDATE, AND DELETE PERSONAL INFORMATION : If You wish to access, update, correct, or erase Your Personal Information or withdraw consent for its processing at any time, You can send an email to info@digitup.com specifying Your request. We will process Your request within thirty (30) days. While We strive to fulfill all Personal Information modification requests, please note that We may retain or archive Your Personal Information for legal, security, or operational purposes.
MINORS : Our Platform do not offer products or Services for use by minors. If You are under 18, You may use Our Platform only with the involvement of a parent or guardian.
USE OF COOKIES : We use cookies and beacons to assist in delivering the Services and to provide a positive and personalized User experience. Cookies are files sent to Your browser from a web server and stored on Your computer’s hard drive. Our persistent and session ID cookies are used to identify unique visitors and to provide a personalized User experience. If You do not wish to receive cookies, You may disable them.
GRIEVANCE REDRESSAL : If You have any concerns or complaints regarding Your Personal Information being processed, You can contact Us at – Info@digitup.com
CHANGES TO THIS POLICY : We reserve the right to update or modify this Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.
GOVERNING LAW AND DISPUTE RESOLUTION : This Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.